Shipping and Delivery
We've teamed up with City-Link Express, DHL, GD Express and Ninjavan to provide FREE shipping for all orders nationwide.
A tracking number will be provided once the order has been dispatched. Please note that this option sometimes requires someone to be present to sign for the parcel regardless of its size. If you have received your GD Express or Ninjavan tracking number and it does not appear to be working immediately, do not be alarmed. It will be up and running within 1-2 working days.
At this time, the vast majority of our orders are still delivered within 1-2 working days. In light of the nationwide situation however, there may be some delays that are out of our control, but you can still most certainly expect your products to be delivered approximately 5-6 working days from the time of dispatch from our warehouse. Processing times may be delayed, and take up to 5-6 working days, while courier shipping times may take another 5-6 working days.
Once the order has been picked up by our courier, please use the information below to track your delivery:
- City-Link Express - 1300-88-2489 or use this form.
- DHL - Tracker/Contact
- GD Express - Tracker/Contact
- Ninjavan - Tracker/Contact
Please note that shipping may be delayed during holidays or peak periods and additional fees will be charged for rescheduling missed deliveries.
We currently do not have a self-collection option.
For International Orders, please contact us here.